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Returns and Exchanges

RETURN POLICY for ITEMS (EXCLUDING JEWELRY and CUSTOM MADE ITEMS see below)  Items purchased on www.thepalmedor.com may be returned within 7 days of receiving your order-- only if they are unworn, unused, in original packaging and MUST have the original tags attached. Palme d'Or reserves the right to refuse a refund request if the return does not comply with this policy. Refunds will be given in the form of the original payment, if and only if the item is returned within 7 days of receiving and is in unworn, unused condition with tags still attached. If approved, you will be refunded for the purchase price only- we do not refund shipping. You (the customer) are responsible for shipping and insurance for returned item. Certain Pieces ARE NOT eligible for returns- they will be marked "Final Sale" or "Special Sale." Some items that are "on sale" may only be eligible for exchange- they will be marked "exchange only" please read item details before you check out.

**RETURN POLICY FOR JEWELRY & CUSTOM ITEMS--- Jewelry purchased on www.thepalmedor.com may be returned within 7 days of receiving your order-- only if they are unworn, unused, in original packaging, in exact unworn condition and MUST have the original tags attached. Palme d'Or reserves the right to refuse a refund request if the return does not comply with this policy. Refunds will be given in the form of the original payment, if and only if the item is returned within 7 days of receiving and is in unworn condition with tags still attached. If approved, you will be refunded for the purchase price only- we do not refund shipping. You (the customer) are responsible for shipping and insurance for returned item. Certain Pieces ARE NOT eligible for returns- they will be marked "Final Sale" or "Special Sale." Some items that are "on sale" may only be eligible for exchange- they will be marked "exchange only" please read item details before you check out.  ALL RIngs that we size (with the size you submit to us) are Final Sale

*** Holiday Exchange Policy will be posted in November.

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